Frequently Asked Questions
If you need help with newsletters or email marketing then you've come to the right place.
Clients can access the full online support area after signing in.
How long does is take to set up my account?
Your account can often be ready in as little as two hours if you call Monday through Friday between 9am and 5pm.
Why do I have to contact you first?
Bulk email newsletter accounts are set up manually to prevent spammers from abusing an automated Sendability system. We want to ask a few questions to understand your needs. Then we'll get you set up right away.
My company needs help designing an entire mass email marketing campaign. Can you help?
The Sendability email marketing team will aid you in the newsletter concept and design, list management and segmentation, content creation, and any other areas you need help with.
What information is in the campaign reports?
With Sendability's comprehensive reporting, you'll know exactly how many recipients opened your email, how many forwarded it to friends, how many people signed up for your newsletter on any given date, how many people are new, and much more.
How much does it cost to send an email blast?
With Sendability, sending a bulk email blast costs $10 per campaign plus 2 pennies (or less) per recipient depending on the number of recipients in your mailing list. Learn more about pricing...
How can I pay?
Pay with a major credit card each time you send a blast. No need to pay monthly fees or pay ahead.
I already have a mailing list. How do I get my list into Sendability?
You can import them as a simple delimited text file or type them manually. It takes only about 10 seconds to import a list of 5,000 subscribers. If you need our help, we can log in to your previous system and take care of the exporting for you.
